Covid Free Tuscany Resort

• At the reception entrance you have to sanitize your hands and wear the mask.
• One person at a time and only one member of the family can access in the reception (with a mask that properly covers the mouth and nose).
• The keys will be delivered in a sanitized container and will be returned to us on departure.
• To speed up the check-in operations as much as possible, you will be contacted before your arrival to send us your documents electronically.

All our apartments have:

• Private entrance
• The space available to each apartment allows the necessary distance to a peaceful holiday.
• All apartments are reachable by open air routes and not by closed corridors.
• Each apartment has its own equipped outdoor area, ground floor with patio, first floor with balcony.
• The apartments will be delivered sanitized as per national directives.
• For your and our safety we have chosen to double sanitize the apartments using certified ozone machines.
• The linen that you will find on arrival has been sanitized by our supplier.

• The swimming pool has a pool 12×25 meters and a large solarium that allows the use in complete safety.
• Our rescue staff will be at the disposal of our guests to ensure that everything takes place in absolute safety and serenity.
• As per directives, the use of the swimming cap will be mandatory.

• The children’s pool (6 meters in diameter) will be open regularly.
• Our rescue staff will be at the disposal of our guests to ensure that everything takes place in absolute safety and serenity.
• As per directives, the use of the swimming cap will be mandatory.

• Despite having to completely rethink this service, the animation will be there and will be prepared a program compatible with the rules of distance necessary for the personal safety of each.

• The new tennis court will be usable.
• It will be possible to practice individual sports.
• Not being able to organize group sports activities, it will not be possible to use the soccer field and volleyball.

• We confirm now that the bar adjacent to the pool will perform the service regularly.
• For this year the restaurant will not open, therefore the service of Breakfast and Half Board will not be available.
• We offer our Guest a home delivery service in collaboration with a catering in the area, if you are interested we will provide you with a weekly menu and all the contacts to book your dinner, that will be delivered directly to the entrance where your apartment is located.

• They’ll be welcome with the same rules as ever.

• Our staff is trained on safety procedures and new hygienic-sanitary protocols.
• Our staff is equipped with equipment and devices necessary to work safely.